Privacy policy

Alphaware (“Alphaware,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you provide when you visit our website, https://alphaware.io/, submit an inquiry, request information about our products or services, or otherwise interact with us.

This Privacy Policy explains what information we collect, how we use it, how we may share it, and the choices available to you.

1. Information We Collect

We may collect information that you voluntarily provide to us when you:

• Submit a contact or inquiry form

• Request a product demonstration or consultation

• Request information about our services

• Contact us by email, phone, or other communication channels

• Subscribe to communications or updates

• Interact with our website or digital advertisements

Depending on how you interact with us, the information we collect may include:

• Name

• Business email address

• Phone number

• Company name

• Job title or designation

• Location

• Business or project requirements

• Information included in your messages or inquiries

• Any other information you voluntarily provide

We may also automatically collect certain technical and usage information when you visit our website, including:

• IP address

• Browser type and version

• Device type

• Operating system

• Pages visited

• Time spent on pages

• Referring website or source

• Website interactions and usage information

• Information relating to cookies and similar technologies

2. How We Use Your Information

We may use the information we collect to:

• Respond to your inquiries and requests

• Contact you regarding products, services, demonstrations, or consultations

• Understand your business requirements

• Provide and improve our products and services

• Communicate with you about relevant updates, resources, or business information

• Process and manage business inquiries

• Analyze website traffic and user behavior

• Measure the effectiveness of our marketing and advertising campaigns

• Improve our website, content, and user experience

• Maintain website security and prevent fraudulent or unauthorized activity

• Comply with applicable legal and regulatory requirements

We will use personal information only for legitimate business purposes and in accordance with applicable laws.

3. Cookies and Similar Technologies

Our website may use cookies, pixels, tags, scripts, and similar technologies to improve website functionality, understand how visitors use our website, measure marketing performance, and support advertising activities.

Cookies may allow us to collect information such as your browser type, device information, pages visited, interactions with our website, and other usage information.

You can manage or disable cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of some parts of our website.

4. Google Analytics and Google Advertising Services

We may use Google Analytics and other Google technologies to understand website traffic, user interactions, and the effectiveness of our marketing activities.

We may also use Google Ads and related technologies to measure advertising performance, track conversions, and, where applicable, deliver advertisements to users who have previously interacted with our website.

These technologies may use cookies or similar identifiers to collect information about website visits and interactions.

You can manage your advertising preferences through Google’s advertising controls and manage cookies through your browser settings.

5. Advertising and Remarketing

We may use third-party advertising services, including Google Ads, to promote Alphaware’s products and services.

Where applicable, advertising and remarketing technologies may use cookies or similar technologies to:

• Measure advertising performance

• Understand interactions with advertisements

• Measure conversions

• Display relevant advertisements based on previous interactions with our website

We do not use these technologies to intentionally collect sensitive personal information for advertising purposes.

6. How We Share Information

We do not sell your personal information.

We may share information with trusted third-party service providers when necessary to operate our business, website, marketing activities, and communications.

These service providers may include providers that support:

• Website hosting and maintenance

• Website analytics

• Advertising and conversion measurement

• Customer relationship management

• Email and communication services

• Lead management

• Website security

• IT and technical services

Such third parties may process information on our behalf and are expected to use it only for the purposes for which it is provided and in accordance with applicable privacy and security requirements.

We may also disclose information where required by law, regulation, legal process, or a valid governmental request, or where reasonably necessary to protect our rights, users, systems, or property.

7. Data Retention

We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, maintain business records, provide requested services, resolve disputes, comply with legal obligations, and enforce our agreements.

The specific retention period may vary depending on the type of information and the purpose for which it was collected.

8. Data Security

We take reasonable technical and organizational measures to protect personal information against unauthorized access, disclosure, alteration, loss, or misuse.

However, no method of transmitting or storing information online can be guaranteed to be completely secure. Therefore, while we take reasonable steps to protect your information, we cannot guarantee absolute security.

9. Your Privacy Rights

Depending on applicable law, you may have certain rights regarding your personal information, including the right to:

• Request access to personal information we hold about you

• Request correction of inaccurate or incomplete information

• Request deletion of your personal information, where legally applicable

• Request information about how your personal information is processed

• Withdraw consent where processing is based on consent

• Object to or restrict certain processing activities, where applicable

To exercise any applicable rights or ask questions about your personal information, you may contact us using the details provided below.

10. Third-Party Websites and Services

Our website may contain links to third-party websites, platforms, or services.

We are not responsible for the privacy practices, content, or security of third-party websites. We recommend reviewing the privacy policies of those websites before providing personal information.

11. Children’s Privacy

Our website and services are intended for businesses and professional users and are not directed toward children.

We do not knowingly collect personal information from children where prohibited by applicable law.

12. International Data Transfers

Depending on the service providers and technologies used by Alphaware, personal information may be processed or stored in countries other than the country in which you reside.

Where applicable, we take reasonable steps to ensure that such processing is carried out in accordance with applicable privacy and data protection requirements.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, technologies, legal requirements, or privacy practices.

When we make changes, we will update the “Last Updated” date at the top of this page.

We encourage you to review this Privacy Policy periodically to remain informed about how we handle personal information.

14. Contact Us

If you have questions about this Privacy Policy, our privacy practices, or the personal information we hold about you, please contact us:

Alphaware
Website: https://alphaware.io/
Email: info@alphaware.io

For requests relating to your personal information, please include sufficient information to help us understand and respond to your request.