Careers

Client Success Strategist

Department

Development

Location

Mumbai

Experience

1–2 Years

Employment Type

 Full-time

What We’re Looking For

1–2 years of experience in Client Acquisition, Business Development, Sales, or Customer Acquisition.
• Excellent verbal and written communication skills.
• Strong negotiation, persuasion, and convincing abilities.
• Confidence in approaching and engaging potential clients.
• Ability to identify leads and develop new business opportunities.
• Strong relationship management and follow-up skills.
• A proactive, target-oriented mindset.

What You’ll Do

Identify and connect with potential clients through LinkedIn, email, calls, and other channels.
• Understand client requirements and present suitable solutions.
• Build and maintain long-term client relationships.
• Generate leads, nurture prospects, and drive client acquisition.
• Conduct follow-ups, negotiate with prospects, and support business growth.
• Coordinate with internal teams to ensure a smooth client experience.

Why Join Alphaware?

* Work with a growing technology company
* Exposure to technology & FinTech solutions
* Develop your sales and communication skills
* Work closely with clients and leadership
* Opportunity to learn, grow and make an impact

About the Role

We are seeking a data-driven Client Success Strategist to join our Operations team in New York. You will be responsible for analyzing client health, optimizing the customer journey, and ensuring our operations scale alongside our client base.

Your Responsibilities
  • Analyze customer data to identify patterns, risks, and opportunities for expansion.
  • Develop and refine operational playbooks for the Client Success team.
  • Partner with the Product team to advocate for features that drive client satisfaction.
  • Lead high-level strategic reviews with key accounts to ensure long-term alignment.
Who We Are Looking For
  • Background in Operations, Customer Success, or Strategy Consulting.
  • Analytical prowess—comfortable working with data to drive decisions.
  • Excellent organizational skills and the ability to manage multiple high-priority projects.
  • Based in or willing to work from our New York office.
Why Join Us?
  • Modern office environment in the heart of the tech scene.
  • Fast-track career growth opportunities in operations management.
  • A culture that values data, transparency, and results.
Have a question?
Fill out the form or contact us!
We believe in equality of opportunity. To live. To succeed. To grow. To be more than.
Join our team

hr@alphaware.io

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